Shipping and Handling Policy
Save money on shipping! If your order can be delivered to a commercial delivery address (your work place) where someone is able to receive and sign for the package, we can reduce your shipping costs. A commercial address is defined as an establishment with posted daily hours, customer parking and in which the package can be signed for. Sorry, if you run a business from your home this does not qualify as a business address.
Cost of shipping and Delivery Time via UPS to serviced United States Zip Codes is calculated on most items as you add them to the shopping cart; credit card information is not required until the total cost is calculated.
Customer may select from several levels of delivery, Air and Ground. Most orders received by noon Pacific time ship the same day, delivery time varies from 1 to 7 UPS working days depending on level of delivery service selected and distance from shipping warehouse.
NOTE : New UPS Budget Rates to Zip Codes outside the 48 contiguous States may take up to several weeks for deliver.Tracking information will usually be emailed to customers email address of record the same day the order ships. Orders drop shipped from manufacturer warehouses will not receive a tracking number.
Most batteries* do include delivery (free delivery) via Ground in 48 contiguous United States. *request a quote for batteries over 70 lbs.
Additional handling fees may be added to oversize packages such as solar panels.
Larger quantities of product and heavy batteries will be freight quoted via motor carrier.
Orders over $500 may require signature, this protects both parties from fraud and theft.
When shipping to an APO, FPO, or P.O. Box address, parcels must be shipped via U.S. Mail ONLY. You must request a shipping quote usps@batterystuff.com fill out a quote form on the item(s) you require. You will receive a quote within two working days with instructions on how to place your order.
To Order by Mail:
Sorry, we do not accept personal checks. We do accept MONEY ORDERS OR CASHIERS CHECKS only. When ordering please include the item number(s), description and price along with the corresponding shipping charges. ALWAYS be sure to include your shipping address, UPS is our preferred method of shipping.
