Articles Tagged With “policy”
Privacy and Security Guarantee
Customer personal, billing, email addresses and phone number will be used in the course of processing merchandise orders only. This information submitted by the customer will only be used internally and will not be shared with any person’s or organizations except vendor warehouse and the common carrier consigned to deliver the merchandise. more...
Returns Policy
Upon approval you may return most new, unopened items sold and fulfilled by BatteryStuff.com within 30 days of the purchase date for a refund, minus shipping and handling fees. Items should be returned in their original packaging. We’ll pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within 20 days of giving your package to the return shipper. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
Please contact BatteryStuff.com at the following to inquire about receiving a Return on Merchandise Authorization (RMA) number: 1-800-362-5397 or returns email address. more...
Shipping and Handling Policy
Shipping is through UPS or FedEx to serviced United States Zip Codes. Cost and ship time is calculated on most items when added to the cart. Credit card information is not required until the total cost is calculated. Customer may select from Air or Ground delivery. Delivery time varies from one to seven days depending on delivery service selected and distance from shipping warehouse. Tracking information is typically emailed the same day the order ships. Orders drop shipped from manufacturer warehouses will not receive a tracking number.
Larger quantities and heavy batteries will be freight quoted via motor carrier. Orders over $500 may require a signature upon delivery. Tracking information is typically emailed the same day the order ships. Orders drop shipped from manufacturer warehouses will not receive a tracking number.
We accept credit cards, PayPal, Money Orders and Cashier’s Checks. We do not accept personal checks. When ordering please include the item number(s), description and price along with the corresponding shipping charges. ALWAYS be sure to include your shipping address.
Read more about our complete shipping policies. more...
Why BatteryStuff?
We offer the largest selection of top-notch battery chargers, batteries, and solar panels available anywhere. Unlike some of our competitors, we STOCK all major brands offered in our state-of-the-art 14,000 sq. ft. warehouse located in beautiful Southern Oregon. We also offer real, live technical support through online chat and phone to help you learn more about any of our products such as Battery Tender, PRI, Sunlinq, Scorpion, Genius, Pulse Tech, or any of the many brands we carry. more...