The other week, we received a mysterious package that was shipped to the attention of one of our techs. Inside was a letter written as an appreciation for the customer service received by the writer, Joe. A quick synopsis of the situation is this. Joe ordered a battery for his ATV from us back in April of 2010. Later that year, he was deported overseas to Afghanistan. When he came back, his battery was dead. But we took care of that. read more...