Customer Service. We’ve all heard it, we all want it, but what does it really mean? I’ve spent a bit of time recently processing this question. I guess it boils down to the end product. When it is all said and done, and words stop flying, it should be the last impression the customer has of the company before he goes off to use whatever product or service he purchased. read more...

If you're a regular commuter, then you probably don't experience battery troubles too often. Regularly using your motor vehicle will keep the battery charged after the end of every good long ride. So, why did your 'not so old' battery act like it's on its last legs of life? While there can be a variety of battery problems, statistically the most common cause of early battery failure is Sulfation. read more...