Articles Tagged With “shipping”
Do You Ship Batteries and Battery Chargers to Canada?
We are limited in how we can ship, based on Canadian law. The law forbids the transport of batteries via the Postal Service. We can ship powersport batteries to Canada via UPS, but as most Canadians are aware, UPS will bill the receiver for all customs duties and fees.
If you are interested in ordering from us and having it delivered to Canada, please be sure to include your phone number in the order. We cannot ship international orders without a valid customer phone number. more...
How does International Ordering Work?
We will do what we can to process International order requests. Not all our products are available for overseas shipping, mainly glass faced solar panels and batteries. All international order inquiries will need to be submitted for approval, and a shipping quote.
Please call us at 1-800-362-5397 and we can create a quote. Or email our international dept at international@batterystuff.com with your billing and shipping addresses. more...
Returns Policy
Upon approval you may return most new, unopened items sold and fulfilled by BatteryStuff.com within 30 days of the purchase date for a refund, minus shipping and handling fees. Items should be returned in their original packaging. We’ll pay the return shipping costs if the return is a result of our error. You should expect to receive your refund within 20 days of giving your package to the return shipper. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
Please contact BatteryStuff.com at the following to inquire about receiving a Return on Merchandise Authorization (RMA) number: 1-800-362-5397 or returns email address. more...
Shipping and Handling Policy
Shipping is through UPS or FedEx to serviced United States Zip Codes. Cost and ship time is calculated on most items when added to the cart. Credit card information is not required until the total cost is calculated. Customer may select from Air or Ground delivery. Delivery time varies from one to seven days depending on delivery service selected and distance from shipping warehouse. Tracking information is typically emailed the same day the order ships. Orders drop shipped from manufacturer warehouses will not receive a tracking number.
Larger quantities and heavy batteries will be freight quoted via motor carrier. Orders over $500 may require a signature upon delivery. Tracking information is typically emailed the same day the order ships. Orders drop shipped from manufacturer warehouses will not receive a tracking number.
We accept credit cards, PayPal, Money Orders and Cashier’s Checks. We do not accept personal checks. When ordering please include the item number(s), description and price along with the corresponding shipping charges. ALWAYS be sure to include your shipping address.
Read more about our complete shipping policies. more...
Did I Receive a Bad Battery?
When we ship our maintenance free AGM powersports batteries, they are pre-filled, charged and ready to install. These batteries are sealed and considered “dry” batteries. Because our batteries are freshly activated you may occasionally see small acid stains on the packaging. However, if there is a pool of acid on the box or packaging this is NOT considered normal. If this is the case, please contact us as soon as possible. more...
Will I Need to Charge My Motorcycle, ATV, or Snowmobile Battery When it Arrives?
When you order an AGM maintenance free battery from BatteryStuff.com, it is first filled, charged, and load tested before it is shipped out. This process allows for you to receive your battery ready to install and ride! more...
